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Payment made via PayPal is covered by PayPal’s buyer and seller protection policies.
Trade Intelligence is classified under the intangible, virtual item or service.
1. All Trade Intelligence products that involve payment are of one-time transaction products that comply with the “intangible or virtual goods or services” as defined by PayPal. Payments are to be made one-time in full through PayPal at the price set by Trade Intelligence. No refunds shall be made once payment is done.
2. After payments are made and confirmed, access will be granted to subscribers within 24 hours. A confirmation e-mail will be sent to the subscriber. This will constitute as the delivery of the subscription as well as the commencement of the subscription.
3. Trade Intelligence will use webpage display, online communication, and other methods of communication to provide customers with the complete information to understand the product. It is the customer’s duty to fully understand and decide the suitability of the product, and ensure that Trade Intelligence meets their needs. If the customer has any questions and face any major issues, the customer should communicate with Trade Intelligence customer service and sales before payment. Trade Intelligence is obliged to assist the customer in responding to the problem and will proactively help to resolve related issues.
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